Clear rules.
Controlled risk.

Service provider and data controller

SIA “EDINGOLD Baltic”, registration No. 40203421744, trading through the IB FoodTech and LabelOps brands.

Registered address: Tīnūžu šoseja 17, Ikšķile, Ogres novads, LV-5052, Latvia.
Email: info@ibfoodtech.com.

Terms of use

1. Scope and business audience

This portal is intended for business users evaluating a possible LabelOps operator relationship. It is not intended for consumers. By using it, you confirm that you act for business purposes and have authority to provide any business information you submit.

2. No licence, offer or exclusivity

The content, fit score, financial calculator, price ranges and application summary are non-binding planning tools. They are not an offer capable of acceptance and do not grant any territory, agency, franchise, distribution, certification, resale, brand-use or intellectual-property right. A relationship begins only under a separately signed definitive agreement.

3. No compliance or income guarantee

LabelOps provides workflow and informational support. It does not guarantee legal or regulatory compliance, label approval, certification, audit outcome, customer acquisition, profit or revenue. Calculator results depend entirely on user-selected assumptions and exclude material costs and risks.

4. Permitted use

You may review the portal and prepare your own expression of interest. You must not copy, scrape, reverse engineer, resell, misrepresent, publish, translate or use the LabelOps name, content, methods or materials commercially without written permission.

5. Availability and changes

This beta may be changed, paused or withdrawn. We may correct errors and update programme content without notice. Where a signed agreement exists, that agreement prevails over this website.

6. Liability boundary

To the maximum extent permitted by applicable law, the portal is provided “as is” for preliminary B2B evaluation. Nothing excludes liability that cannot lawfully be excluded. Any contractual liability limits must be set in the definitive agreement for the relevant territory.

7. Governing law

No governing-law clause is imposed by this prototype. The definitive agreement must identify governing law, courts or arbitration, notices, language priority and mandatory local rules after qualified legal review.

Privacy notice

1. What this prototype stores

Your assessment answers and score are stored in your browser’s local storage when you press “Save”. They are not sent to our server. You can remove them by clearing site data in your browser. Do not enter special-category data, identification documents, passwords, confidential recipes or client label files.

2. When you email us

If you deliberately email an enquiry, application, suggestion or complaint, we receive the information in that email. We use it to respond, evaluate a potential B2B relationship, perform proportionate due diligence, maintain complaint records, establish or defend legal claims and protect the LabelOps programme.

3. Categories and legal bases

Data may include business contact details, employer, country, professional experience, correspondence and due-diligence information. Depending on context, processing is based on steps requested before a contract, performance of a contract, compliance with legal obligations and our legitimate interests in B2B relationship management, fraud prevention, quality control and record keeping. Consent is used where the law specifically requires it, including certain direct marketing situations.

4. Sharing and international transfers

Access is limited to authorised staff and vetted providers needed for email, hosting, legal advice, accounting, security and programme administration. Before live data collection, EDINGOLD Baltic SIA must document each provider, role, location, data-processing terms and any lawful international-transfer safeguard. We do not sell personal data.

5. Retention

Prototype browser data remains until you clear it. Enquiries that do not proceed should normally be deleted or anonymised after 12 months; unsuccessful due-diligence material after 24 months; complaint and contract records according to applicable limitation, accounting and legal requirements. These periods must be confirmed in the final records-of-processing schedule.

6. Your rights

Subject to applicable EU or UK data-protection law, you may request access, correction, deletion, restriction, portability or objection, and may withdraw consent without affecting earlier lawful processing. You may complain to the Latvian Data State Inspectorate or, where applicable, the UK Information Commissioner or another competent supervisory authority.

7. Automated decisions and tracking

The fit score is a transparent planning indicator and does not automatically approve or reject an application. A human makes all programme decisions. This prototype does not use advertising cookies, behavioural analytics or cross-site tracking. If analytics or accounts are added, this notice and the consent mechanism must be updated before activation.

8. Contact

Send privacy requests to info@ibfoodtech.com with “LabelOps privacy request” in the subject. Identity may be verified proportionately before a request is fulfilled.

Complaints procedure

How to complain

Email info@ibfoodtech.com with the territory, relevant dates, what happened, supporting evidence and the resolution requested. Do not include unnecessary sensitive information.

Service standard

We aim to acknowledge a complaint within two business days and give an initial written response within ten business days. Complex matters may take longer; in that case we will explain the reason and next update date. These are internal service targets, not statutory deadlines.

Review and escalation

The person whose conduct is challenged should not make the final review decision. Programme complaints should be reviewed by the programme manager and, where needed, escalated to company management or independent counsel. Privacy complaints may also be directed to the competent supervisory authority. Contractual dispute procedures in a signed agreement take priority.

Suggestions

Suggestions are welcome at info@ibfoodtech.com. Sending an idea does not transfer confidential third-party material or guarantee implementation or payment. Do not send inventions or protected information without an appropriate written confidentiality agreement.

Documents required before the first country launch